Refund & Return Policy

MockRace’s Product Cancellation Policy

Kindly go through the following when looking for the cancellation of your order(s) for MockRace’s product(s)

  1. Cancellation by MockRace: There may be certain orders that MockRace is unable to accept and must cancel. MockRace reserves the right, with its sole discretion, to refuse or cancel the return/refund of any order for any reason, whatsoever. Some situations that may result in your order being canceled include, without limitation, non-availability of the product or quantities ordered by you, non-availability of the service, receiving of the order of cancellation AFTER the shipment of the product, inaccuracies or errors in pricing information, or problems identified by MockRace credit and fraud avoidance department.
  2. Cancellation by the User: In case of requests for order cancellations by the user, MockRace reserves the right to accept or reject requests for order cancellations for any reason whatsoever. As part of usual business practice, if MockRace receives a cancellation notice and the order has not been processed/ approved by MockRace we shall cancel the order and refund the entire amount to you within a reasonable period of time. The Company offers FREE CANCELLATION of the product only BEFORE the shipment. MockRace will not be able to cancel orders that have already been processed. MockRace has the full right to decide whether an order has been processed or not. You agree not to dispute the decision made by MockRace and accept MockRace’s decision regarding the cancellation.