Privacy Policy

Privacy Policy:

This page is used to inform website visitors regarding our policies with the collection, use,
and disclosure of Personal Information if anyone decided to use our Service.
If you choose to use our Service, then you agree to the collection and use of information in
relation with this policy. The Personal Information that we collect are used for providing and
improving the Service. We will not use or share your information with anyone except as
described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and
Conditions, which is accessible at , unless otherwise defined in this Privacy Policy.
Information Collection and Use
For a better experience while using our Service, we may require you to provide us with
certain personally identifiable information, including but not limited to your name, phone
number, and postal address. The information that we collect will be used to contact or
identify you.
Log Data
We want to inform you that whenever you visit our Service, we collect information that your
browser sends to us that is called Log Data. This Log Data may include information such as
your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that
you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies
Cookies are files with small amount of data that is commonly used an anonymous unique
identifier. These are sent to your browser from the website that you visit and are stored on
your computer’s hard drive.
Our website uses these “cookies” to collection information and to improve our Service. You
have the option to either accept or refuse these cookies, and know when a cookie is being sent
to your computer. If you choose to refuse our cookies, you may not be able to use some
portions of our Service.
Service Providers
We may employ third-party companies and individuals due to the following reasons:

 To facilitate our Service;
 To provide the Service on our behalf;
 To perform Service-related services; or
 To assist us in analyzing how our Service is used.
We want to inform our Service users that these third parties have access to your Personal
Information. The reason is to perform the tasks assigned to them on our behalf. However,
they are obligated not to disclose or use the information for any other purpose.
Security
We value your trust in providing us your Personal Information, thus we are striving to use
commercially acceptable means of protecting it. But remember that no method of
transmission over the internet, or method of electronic storage is 100% secure and reliable,
and we cannot guarantee its absolute security.
Links to Other Sites
Our Service may contain links to other sites. If you click on a third-party link, you will be
directed to that site. Note that these external sites are not operated by us. Therefore, we
strongly advise you to review the Privacy Policy of these websites. We have no control over,
and assume no responsibility for the content, privacy policies, or practices of any third-party
sites or services.

Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this
page periodically for any changes. We will notify you of any changes by posting the new
Privacy Policy on this page. These changes are effective immediately, after they are posted
on this page.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact
us at support@mockrace.com
This Privacy Policy page was created at www.mockrace.com

 

 

How to Request Account Deletion

To request deletion of your account and associated data:

  1. Send an email to support@mockrace.com.
  2. Use the subject: Account Deletion Request – MockRace Digital.
  3. Send the request from the email address registered with your MockRace Digital account whenever possible.
  4. Include your registered name, email address, or mobile number so we can identify the correct account.
  5. We may contact you to verify that the deletion request was made by the account owner.

After verification, we will process the account deletion request.

You do not need to reinstall the app or purchase a subscription to request account deletion.

Data That Will Be Deleted

When an account deletion request is completed, we will delete or permanently anonymize personal data associated with the account where applicable, including:

  • User account/profile information
  • Name
  • Registered email address
  • Registered mobile number
  • Business/profile details provided for banner creation
  • User-specific banner customization information
  • Custom frames or stickers associated with the account, where applicable
  • Authentication/session information and mobile access tokens
  • Other account-linked personal information that is no longer required to provide the service

Deleting your account may permanently remove access to your account and associated app features.

Data That May Be Retained

Certain information may be retained where necessary for legitimate business, security, fraud-prevention, accounting, dispute-resolution, or legal/regulatory purposes.

For example, transaction or payment-related records may be retained where required for accounting, taxation, payment verification, or other legal obligations.

Where retention is required, we will retain only the information necessary for the applicable purpose and restrict its use accordingly.

Retention Period

Account data scheduled for deletion will normally be deleted or anonymized within 30 days after verification of the deletion request.

Information that we are legally required to retain may be kept for the period required under applicable law. After the applicable retention requirement expires, such information will be deleted or anonymized where appropriate.

Backup copies may remain temporarily in secure backup systems until they are overwritten or expire according to our backup retention process.

What Happens After Account Deletion?

Once your account has been deleted:

  • You may no longer be able to sign in using that account.
  • Account-specific information and preferences may no longer be available.
  • Deleted information may not be recoverable.
  • You may need to create a new account if you wish to use account-based features again.

Request Deletion of Specific Data Without Deleting Your Account

If you want certain personal information deleted without deleting your complete account, you may contact us at support@mockrace.com.

Clearly mention which information you would like us to delete. We will review the request and delete eligible information where it is not necessary to provide the service or meet legal requirements.

Contact Us

For account deletion, privacy requests, or questions regarding your personal data:

MockRace Digital
Email: support@mockrace.com